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FAQs: Pricing & Billing

Pricing and Billing

How is cost calculated ?

Cost is determined for each Toolbox Project based on how many modules you have enabled and how many users you have in your Project. If someone else invites you to their Toolbox project, it won't cost you anything to register for a Toolbox account to access their project.

Monthly billing

Enter your payment information on the 'Billing' page under 'Settings'. You will be billed on the same day each month that you first entered your payment details. If your first billing date was the 15th, you'll be billed on the 15th of each month going forward. If you have multiple Projects in Toolbox, each one will have its own billing cycle.

When you add or remove modules or users, the change will be reflected in the next month's invoice.

There are no pro-rated charges for upgrades, or refunds for downgrades.

Billing Currencies

Toolbox is billed monthly either in US Dollars (USD) or Australian Dollars (AUD), depending on the country stored with the payment method.

Australian customers will have GST added to listed prices as Qualitysystems.com is owned by a registered Australian company (BusinessHQ Pty Ltd) and participates in the Australian Goods and Services Tax (GST).

Customers from all other countries will be billed in USD. Non-US customer's monthly charges in native currency may vary from month to month with exchange rate and other factors.

Extra bank charges

Your bank may add extra charges or other fees (e.g. currency conversion fees) on top of Toolbox's charges depending on location, exchange rates and bank policies.

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