Contact Management
"Contacts" in this context are the external people and companies that your organisation interacts with.
ISO Standards
... make no specific statements about contacts, but as they are a critical part of business, and as such, are an important part of your compliance story.
What is 'Contact Management' ?
e.g. Contractors need site inductions and insurance, Suppliers should be periodically evaluated, Training providers need to be certified
Benefits to your business
A single missing certification, insurance statement or site induction can be hours or even days of lost time and money. Toolbox helps you avoid this.
A quick look at managing a contact in Toolbox.
1
Store addresses and contact details
2
Define requirements for contacts and add periodic scheduled activities to worklists and calendars
3
Store records for each contact