"We have been externally re-audited for ISO 9001 as part of the 2 year process with zero non conformities, he did single us out as having 5 best practice examples, one of which was the use of QST!"-- Justin Lochhead, Managing Director (Euroway Group, Ryder Transport)
Euroway DAF are an approved DAF service partner for truck, bus and coach and provide maintenance and repair services from their workshop in High Wycombe, Buckinghamshire, UK. They also offer parts sales, 24 hr breakdown services for DAF and operate a DVSA approved facility for MOT testing (required annual safety & emissions tests for commercial vehicles in the UK). Euroway have been operating since 1994 and became part of Ryder Europe in 2012.
To comply with DAF dealer standards, Euroway were required to implement ISO 9001. Struggling to find the time and resources in house to build their system, Euroway engaged Quality Systems to help.
"After implementing their QMS and successfully achieving accreditation to ISO 9001 in 2014, Euroway have been able to take care of the ongoing maintenance of their quality management system themselves. With increasing requirements around safety training, inspections and record keeping, QST has proved to be a valuable tool for managing all aspects of the dealership."
"We have been externally re-audited for ISO 9001 as part of the 2 year process with zero non conformities, he did single us out as having 5 best practice examples, one of which was the use of QST!"
"Our auditor said 'The use of a good quality planning system (QST) enables Euroway to timely address all issues of business related to quality and legal requirements, including environmental and health and safety issues.'”