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10. Management Review (Leadership and Commitment)
Why undertake management reviews?
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In the ISO 9001:2015 revision, the concept of a "Management Representative" as a specific role was removed. The 2015 version introduced a more holistic approach to quality management that emphasizes the involvement and accountability of top management throughout the entire quality management system (QMS). The idea behind this change was to promote a culture of quality throughout the organization and integrate quality management into overall business strategies.
Top management is now expected to demonstrate direct involvement and engagement in the QMS including the setting of the quality policy and objectives, conducting management reviews, ensuring adequate resources, and promoting customer focus and continual improvement.
The 2015 revision makes it clear that quality management is now seen as an integral part of overall management functions rather than a separate entity.
We have published some blogs on the topic of Management Review :
1. Management review topics
2. Roles and Responsibilities of Top Management in the QMS