Suppliers and Customers
Easy access to Customer and Supplier contact details - integrates with other Quality System Toolbox modules to track customer satisfaction and supplier performance
Problems we have addressed ...
- do you currently have an inconsistent approach to managing important contacts?
- are your important contact details accessible and visible?
- is it currently difficult to track customer satisfaction?
- currently difficult to determine supply chain problems?
- do you have a simple way to monitor supplier performance?
The 1 minute summary
By centrally storing contact details for all individuals and organisations that relate to your business:
- ensure vital contact information is shared across your business
- relate customer complaints back to a customer contact records
- keep track of issues with individual suppliers
- relate on-site issues back to individual sub-contractors
- link to contact records easily from virtually any other record using wiki-style linking
About QST
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