Support - FAQs - General

Quality Systems Toolbox was developed by 3 university-qualified engineers.

Ian Clark is a business consultant who has provided management systems and process improvement solutions to manufacturing and service organisations in Australia and SE Asia for many years, and has built numerous Quality Management Systems.  Ian was getting frustrated with paper-based systems getting dusty on the corner bookshelf, and having to travel to each client in order to work on their system.

He thought that there had to be a better way!

Darcy Clark has many years experience in building Content Management Systems for both large and small organisations.  A web-based content management system seemed ideal for managing the documents which comprise a Quality Manual. Starting with this simple goal, Quality Systems Toolbox has developed into a comprehensive web-based quality management system. Darcy also has a Ph.d in Manufacturing and Materials Engineering.

Corinna Wauchope is involved in the programming of Quality Systems Toolbox.  She also has experience in developing database systems, providing training in complex procedures and writing documentation. Corinna also has a Ph.d in Manufacturing and Materials Engineering.